I contacted Bull Mountain about replacing my old water heater with a tankless unit. They got back to me very quickly and came out to evaluate the space. They were up front about the pros and cons of going tankless and walked down what would be done. The estimate was quickly sent to me and I was able to schedule the installation to my convenience. They did call me the day before to confirm what time to expect them, turned out the helper was able to come a little earlier and get started on the removal of the old water heater. The new tankless water heater was installed per the plan. I now have a much more efficient water heater. -Angies List
Bull Mountain came and installed a split system for Airwave, LLC and we couldn't be happier. The units keep our offices cool and they are so quiet I forget they are even on. The technicians were intelligent and helpful, timely and professional. I would definitely recommend Bull Mountain to friends, family, and colleagues. Thanks again!!!
They repaired out air conditioner. They could have charged us more, but did not. They were professional, saved us money and a wonderful company to do business with.
They were wonderful. I liked them so much I signed up for an automatic service account. It had been years prior to any service, so things had really gotten dirty. They replaced some parts, always showing me the bad element compared to the replacement. It took extra cleaning but I now feel secure about this winter and months to come.
The two technicians arrived in the 2 hour window they had said they would. They were exceptionally friendly and professional. I was so impressed with the service received that I have gone ahead and scheduled recurring service for my new house with them.
My serviceman arrived on time. He was professional and competent. He was very thorough. Along with the yearly service of my heat pump system, he found the issue of the faulty condensation pump. When I questioned a serviceman from another company who was here last year, he did not know why water was on the garage floor sporadically. I was glad to have this problem resolved. I will hire Bull Mountain Heating again.
Very friendly and knowledgeable. Also able to work with my schedule and was able to coordinate which can be difficult with my schedule.
Very punctual and professional. Gave honest advice about parts to keep an eye on and what would need to replaced in the near future. Would use again.
My husband and I chose Bull Mountain after interviewing four contractors. The other three estimators did not ask any questions nor give much information and on average the visit to my home was around twenty minutes. BMountain was at my home for 90 minute asking questions about existing furnace and A/C--insulation of home--measured windows and noted direction each was facing. Troubleshooting about reasons for poor air flow in parts of the home--explained how the new flue would be installed for furnace and water heater. The list goes on. Very thorough and knowledgeable.
The fellows came to the house at the appointed time. Worked non stop on the days of install. Very pleasant and knowledgeable. We chose York for the furnace and A/C. We noticed a difference in the house cooling when we turned on the A/C and we hope to notice the house staying warm during the cold winter months.
He was very nice, I would recommend them, on time, matter of fact, I think he may have given my 20 year old fan/heat pump another year maybe even two.
The job went very smoothly. We were able to book in the day and time we wanted. They came on time and did the job. They were professional, efficient and cordial. It was a simple job of checking the furnace and giving it a tune up. All in all we were very satisfied with the process and the price.
Insulation Services. Great job! Good hard working employees. Went beyond the call of duty.
He was very friendly, fixed the problem promptly,and showed and explained how he took care of it. I was pleasantly surprised on how small the charge was and recommend him!
They were prompt, professional and did exactly what they said they would do. They provided a small window of 8-10am (which we really appreciated-not having to wait around in a four hour window) and it was a great experience. We will definitely use them again.
They were quick to assess the problem with the AC and replaced the fuses. They then tuned up the unit and cleaned it - then offered to do the furnace as well so I asked them to proceed. All work was done quickly. We did have a problem later in the day with the AC but a rep was sent out very quickly and the problem was resolved in no time.
Was shocked about the price of r-22. But the technician explained as to why it was so high and it wasn't some c*** and bull story. Everything he shared with me was the honest truth. Very thankful for an honest answer and not some fluffy story.
Good experience. Knowledgeable service person. Would use again.
Furnace was not working. Fit us into schedule, diagnosed problem, removed old part and installed temporary new part as they needed to order part to spec. Installed new filters. Came back again and reinstalled new part. Furnace is working great.
Exceptional work and customer service. The airflow upstairs was very weak. Wendel performed the initial inspection and service. He measured the air velocity at each of the vents and and took notes back to the office. I was then contacted by Kurt who set up an appointment for further inspection of the venting layout. He emailed a proposal to me the same afternoon and we scheduled the work to be done. Jon installed the changes from Kurt's recommendations and then Jon and Kurt both came back a few days later to make a few revisions. The end result is even heat distribution and airflow from all of the vents throughout the house. Each team member was very courteous, prompt, neat and efficient and I could not be more pleased with their work. Great job!!
They were great. They came out, went under our house for our furnaces, take a look at it, did some tuning, and replaced our thermostat because the our furnace was not the issue. I think the price was fine.
Service was excellent, installation and system performance was even better. We have not regretted this decision for a moment. Very happy with the outcome. We will use Bull Mountain Heating and Cooling for all of our ongoing maintenance needs as well. Would highly recommend Kurt Hansen and the Bull Mountain Heating and Cooling team to anyone we know. Great local company!
I had been told that repairing my furnace would not be cost effective and that I might as well get a new one. I was getting estimates for a new furnace and called Bull Mountain. Brian, the sales guy came out and was dubious that our furnace's heat exchanger was actually cracked because our CO alarm wasn't reading anything. He suggested that their repair guy come out and look at the furnace before we did anything. That sounded good and ....hmmm...maybe Mike was his name? ( I should remember my new best friend's name)....came out and determined that yes, it was cracked. But wait a minute - he says - let me check on the warranty. To my surprise, the thing is under warranty! And Bull Mtn will swap out the part for $235. in labor! Sounds too good to be true doesn't it? That's what I kept thinking. But no - they came when they said, did the work at the price they stated and now I have a new heat exchanger with a new warranty.
"Bull Mountain Heating’s owner Jack Hansen was referred to me by his competitor companies as someone that would be the most help regarding my Complete Heat system. He came out with Richard, a technician, on a service call to diagnose my system. When we found out we had to replace it, Bull Mountain fairly negotiated options that would best fit my needs. I chose to move forward with a furnace and water heater, and the Bull Mountain team was able to install the next day. Installers, technicians and office staff are prompt and courteous. "
"Excellent customer service from start to finish. Their work required that they access both crawl space and in attic. Two men worked well together for 2 days and they cleaned up after themselves completely after they done all the jobs. After the installation, the QC manager, Kurt M Hansen, came back to my home to ensure that the job was completed to his expectations. I really appreciated the follow-up. "
"Very professional, courteous, and knowledgeable. would recommend them to anyone. "
"It was a great experience. They got the things done on time and I'm very happy with their work. I decided to use them because they are local, their price was right, and they were able to come and help us out quickly. "
"Early this summer, my husband and I noticed that a chimney pipe had toppled over on the roof. We called our favorite roof maintenance company (AA Roof Maintenance), since we knew it was time for the regular cedar roof treatment. The technician brought down the rusted pipe and informed us we needed a new roof. He took all the information off the flashing, and didn't even charge us for the visit. Finding that the pipe wasn't easily available for retail customers, we asked the roofers we were interviewing about replacing it. Most said, "Sure, no problem!" The roofer we selected (Prime Roofing), however, said that he wasn't comfortable replacing it because it was an unusual failure, and he suggested we get a heating contractor to look at it. We had worked with Bull Mountain Heating a few years ago; they had saved my bacon sending out a technician within an hour of my call on a 107 degree day when I turned on the A/C and got nothing when I had house guests coming that evening. (Great way to engender customer loyalty!) They sent someone out promptly when I called this time, and he seconded my roofer, saying this was a very unusual sort of failure. After extensive investigations (roof, two attic spaces, and the garage), he concluded that the problem had been water leaking in around screws attaching the chimney to the pipe below at the roofline. They ended up replacing the pipe down into the attic, working very hard to get frozen joints loosened without damaging the lower sections. They rejiggered the pipe configuration so that the piece extending above the roofline would not have any exposed connections, avoiding any possible repeat of the initial problem. I was very impressed at their thoroughness and care. "
"I hired the guy, and he came over to repair my air conditioner. I think they were good and would recommend them to others. They are professional, their rates are reasonable and their prices are comparable with the competition."
"I just wanted to say a huge thank you!!!! I called yesterday, you were out here at 8am sharp to fix my broken A/C. Technician was here for 45 minutes and fixed the problem. Not ridiculously expensive, either. And just in time for 90 degree heat this weekend. Thank you SO much! We will use you again in the future! "
"We were put in contact with Bull Mountain through Clean Energy Works Oregon's energy upgrade program. They were great! Kurt was our contractor, he was friendly and professional in all of his communications with us. He patiently explained our options and the processes involved with making our home more energy efficient. The work was completed on schedule and and very professionally. Our home was certainly warmer this winter and we are looking forward to it being more comfortable in the summer as well. I especially liked coming home to a clean house, I couldn't even tell they had been there! Much nicer than other contracting work we've had where the workers left a big mess for me to clean up. I was so pleased with Bull Mountain's work that I have contacted them to work on another project we have in mind. I will continue to go to them for any of our contracting needs. "
"I just wanted to say THANK YOU for getting our AC working so quickly. My wife called and Jack came out on his lunch brake. What service. I have already told a few of my fellow workers to call your company if they need service. Last year you installed a AC system for a neighbor of mine who had cancer and was suffering in the heat, and you did it at no cost to them. I knew then you were a stand up company. "
"I was reallly impressed with the professionalism of the technician- he was very thorough, and did a great job explaining what he was going to do before getting started, then followed-up afterwards letting me know specifics and findings."
"Being in the service industry(corporate relocation, specialized transportation and logistics) I am quite the stickler when it comes to customer service. This company, from my initial meeting with the principal, Jack, to the gentlemen that provided the actual estimate and the men that did the installation. I could have not been more impressed with the professionalism, and knowledge of these tradesmen. I would hire anyone of these individuals in a heart beat. Clean, in uniform and polite. You cannot go wrong with this company working in your home. The unit installed is just excellent. The efficiency promised is there as well are the savings. They will be back to so some insulation work in the very near future. Even the receptionist smiles when she's talking with you on the phone!"
"Bull Mtn was contracted by Energy Trust of Oregon to complete a whole home energy test on my house. They performed a paint lead test as well. I ended up getting more insulation blown into the outside walls, sealing the bottom wall plate of the house to the top of the foundation with spray foam and around gas and electrical conduits in the basement. They also installed an alarm for carbon monoxide and all was completed in a timely fashion. They made recommendations for replacement of my water heater and gas furnace. At this time, they do not need replacing, but they were helpful with good information. They were clean, timely and friendly. I would use them again if and when I need to replace my water heater and or furnace. They blew in insulation into the outside walls of my 100 year old house, relaced the siding and patched the holes created. They did a nice job."
"Bull Mountain insulated our crawl space and attic in our 45 year old home. Our house was so chilly before this project. We went through Clean Energy Works and could not have been more satisfied with our experience. The employee's of Bull Mountain were very courteous and left the house spotless every night when they left. Our house keeps the heat now and is extremely comfortable. I would highly recommend Bull Mountain."
"Just had you guys out from the Living Social deal - Wow! What incredible service, professional, efficient and very polite. You are my new go to guys for Heating, AC & Insulation. Thanks and great work!"
"Bull Mountain Heating completed attic and floor insulation on our 40 year old home. Totally outstanding contractor experience. Respectful of being in our home, professional project managers and crew. These folks totally are dialed in to know what they are doing AND they deliver great "customer care". A+ recommendation."
"I wish I would have called them earlier when I ran into an issue with our A/C. I went through multiple contractors/vendor to look for a new A/C to replace a supposedly faulty one. They came in & offered to fix the issue to save me $ before going through the replacement. Short to say, they found the issue & fixed it saving me $$$$ ! I would say that the technician assigned to my issue was very thorough in root causing the issue & recommending & implementing a fix. They now have me as a customer for life & if anyone would ask me, I would highly recommend their services."
"We're looking forward to our new, fully insulated house and a fancy Lennox furnace (96% Energy Star efficient). Big props to this local family owned business for busting their butts in just three days. The Bull Mountain team hooked up our 1922 Cape Cod bungalow. It's finally going to be a warm winter and cool summer. I really liked how everyone was crazy professional, relaxed, and passionate for their work. I appreciate everyone answering my curious questions and shared enthusiasm for a very challenging project. Bull Mountain is a rare breed of hard working and detailed professionals. Adding the extra duct to our boy's room was huge! We are so stoked to not have to run a space heater all night during the cold months. Nor will we have to run AC units much in the summer. Big money savings right there."
"Extensive amount of work; workers were exceptional, punctual, competent, and eager to do a good job. All concerns were addressed quickly and to our satisfaction."
"The service technician identified a problem with the activation of the blower. The service of the furnace and resolution of the blower activation problem - including a follow-up - were performed in a completely professional and timely manner. I have used Bull Mountain to service my furnace for 3 years. The first year, I also had them install a new water heater. All services have been performed to the same standard as for the latest service described here."
"I got there name from another company. The company is family owned and local. They not only showed up on time, each day they cleaned up completely. You wouldn't even know someone was here. The owner gave me an immediate estimate unlike the other companies. They also filled out the rebate paperwork for me in full."
"Bull Mountain Mechanical SAVED US this winter. Our 1960's home was bleeding heat. They came in, sealed all the duct work, foamed the windows and saved us over $100 /month on heating costs. A Huge thanks to Brian and his team; professional work and a great experience. Brian also walked us through the Energy Trust of Oregon application and helped us process our rebate (which was a nice bonus). Thanks again! "
"Bull Mountain did a great job from start to finish and did an everything and followed by time quote. Did service on time at price agreed to in a day less than estimated. I will strongly recommend to friends."
"It was amazing to have 5 men in the house for 4 whole days. Every one was efficient and personable. They fixed small things they found as they went. They did an amazing clean up. The guy who bid was on site for the entire job and after completion."
"I received quotes from 3 local companies and not only was Bull Mountain's quote significantly cheaper (by about $800 compared to one quote - which may have been high because I'm not even sure the guy wanted to do the installation), but they also agreed to do the entire installation of the tankless water heater without my needing to hire (and pay for) a sub-contractor to do a portion of the installation. As I learned, the installation of a tankless water heater usually requires a decent re-routing of the gas line to the water heater location, the plumbing intake and output, and the exhaust - and if you don't have an outlet near the water heater location, which I did not, then you need an electrician to install an outlet. The 2 other contractors I obtained quotes from were going to require me to find a subcontractor to do portions of the changes necessary to complete the entire installation - one of the contractors expected me to find 2 additional subcontractors (not ideal when you're talking about your house's hot water supply, and having 3 different contractors to do the work was going to take at least an extra day or two). Bull Mountain on the other hand did need to have a subcontractor do the electrician's work, but they had a guy they used and did the scheduling with him so I didn't have to find an electrician as well. As for the actual installation, Bull Mountain's guy - Jonathon was his name I believe - was great. I personally felt that he gave the installation the attention it deserved - as if he were installing it in his own house. For example, early on in the installation he was attaching the unit to the wall in a location he thought was best - but when I checked-in on his work and realized that I neglected to communicate exactly where I wanted the unit, he agreed to move it without being upset even in the slightest at my request. Of course, if he had started the re-routing of the gas line or water lines, such a change wouldn't have been feeasible. But even moving the brackets added another 20-30 minutes to his work. In the end, I was extremely pleased with his work and his dedication to it. I made the decision that at some point in the near future I'm going to have a high-efficiency heater installed as well, and I'm not even going to bother looking at any other companies. Maybe that is short-sighted on my part, but I was very pleased with their pricing, their friedliness (Brian, who does the business components such as giving quotes, was also very pleasant to work with), and their dedication to quality workmanship. I don't see a reason to gamble with any other companies that do similar work."
"Dec. 30th heard a really loud noise from the garage. The furnace was shaking very violently and a really loud noise was coming from the furnace. We turned off both thermostats and the noise/shaking stopped. New Years Eve morning we called around and thankfully Bull Mountain was working. They said someone will call back to set up a time to come out. We got a call immediately back and within a couple hours Jonathan showed up. He was very professional, told us exactly the issue, and fixed it promptly. Furnace works and we have heat! Thanks!"
"Everything went great. We had many contractors there, but none as punctual and eager as Bull Mountain. They went the extra mile in a big way. AND, this was through a contest, so they actually weren't even getting paid. Truly amazing. Even the side work (like re-pouring a concrete walkway to go around the new AC unit was done very well. I recently had some other work done in my basement and the contractor that was there remarked "This is the most impressive installation of an HVAC system/Ductwork I have ever seen. . . and my brother does this. My brother's work is nice, but doesn't compare to this" Thank you Jack and family for a job well done."
"Bull Mountain mechanical saved us at least $500 and exceed my expectations in service. He called back quickly, came out on little notice and was very honest."
"Knowledgeable and on time."
"These guys were very professional. they came to my house and did a home performance audit. very thorough at that. they also installed new insulation and fixed my furnace and they did it fast. within hours i felt i could feel a difference. overall great job and very professional staff. "
"We had an energy audit (performed by Bull Mnt .) with the Energy Trust of Oregon. With the audit we were able to update our entire energy system. All of the work was performed by Bull Mnt. We had new insulation added to the attic and crawl spaces. We had a new furnace and A/C system installed as well. We are very satified with the work Bull Mnt. did for our home. They finished the work ahead of schedule and did a great job on clean up. With minimal adjustments they helped us acheive a 30% improvement on energy consumption. I strongly reccoment Bull Mnt. and the Energy Trust of Oregon. It is a great way to become more energy efficient and $ave money!"
"Bull Mountain staff worked very hard to update my 1940 era house's insulation. They also installed an on-demand hot water heating system that is working well. "
"Extremely professional, the help my husband I update our 1945 craftsman. With a new lennox furnace, water heater and insulation throughout our home. They did everything in house so i could always trust that the work was of Bull Mountain quality. Such a nice staff, i will recommend them to everyone I know. Thank you!"