I contacted Bull Mountain about replacing my old water heater with a tankless unit. They got back to me very quickly and came out to evaluate the space. They were up front about the pros and cons of going tankless and walked down what would be done. The estimate was quickly sent to me and I was able to schedule the installation to my convenience. They did call me the day before to confirm what time to expect them, turned out the helper was able to come a little earlier and get started on the removal of the old water heater. The new tankless water heater was installed per the plan. I now have a much more efficient water heater.  -Angies List