FAQ

Frequently Asked Questions

The cost of an initial diagnostic call is $99. Any repairs and part replacements are quoted separately at the time of service from your trained and certified technician. If any repairs are required, your technician will review them with you and have you sign off, you will not be blindsided by any costs.

A variable speed heat pump is like a high-performance sports car for your home’s temperature control needs! Just like how a sports car can adjust its speed to suit the road conditions, a variable speed heat pump can adjust its speed to match the heating or cooling needs of your home. This means it can save energy when it doesn’t need to work as hard, and still keep you comfortable when things heat up or cool down. Plus, it runs quietly like a luxury car, and can even keep the humidity levels in check like a limousine. So, if you want a high-performance car for your comfort and energy savings, a variable speed heat pump is the way to go!

A 2 stage furnace is like having a superhero furnace with a secret identity! Most of the time, it’s running on low power, saving energy and keeping your home at a comfortable temperature. But when the temperature outside drops and your home needs a little extra warmth, the furnace activates its high power setting, just like a superhero revealing their true identity to save the day! With this type of furnace, you’ll have a steady flow of warm air and energy savings, making it a win-win for you and your home.

A gas furnace with 80% efficiency means that 80 out of 100 units of gas it uses will be converted into heat to warm your home, while the remaining 20 units will be lost as exhaust. A 95% efficient gas furnace will convert 95 units of gas into heat and only lose 5 units as exhaust. This means that the 95% furnace will use less gas and be more cost-effective in the long-term to heat your home. Additionally, a 95% furnace has additional features to capture more heat from the exhaust gases, making it even more efficient.

An air conditioner and a heat pump are like a sports team: the air conditioner is the star pitcher who excels at keeping the indoors cool during the hot summer months, while the heat pump acts as the utility player who can play multiple positions and help out during different seasons. When it’s hot, the heat pump acts as the relief pitcher and helps cool things down, but when it’s cold, it steps up to the plate as the starting pitcher and warms up the indoors. Together they make a winning team that can handle any weather and keep your home comfortable all year round!

  1. Lack of maintenance: Regular maintenance is crucial for keeping heating and cooling equipment running efficiently. Neglecting maintenance can lead to a variety of problems, such as clogged air filters, dirty coils, and malfunctioning thermostats.
  2. Dirty air filters: Clogged air filters can restrict airflow, causing the equipment to work harder and less efficiently. This can lead to higher energy bills and a shorter lifespan for the equipment.
  3. Leaks: Leaks in the ductwork or refrigerant lines can cause the equipment to lose refrigerant, which can lead to poor performance and even equipment failure.
  4. Thermostat problems: A malfunctioning thermostat can cause the equipment to run continuously or not at all, resulting in poor comfort and high energy bills.
  5. Electrical issues: Electrical issues such as loose wiring or a tripped breaker can cause the equipment to malfunction or shut down completely.
  6. Clogged drains: clogged drains can cause water to back up and damage the equipment.
  7. Age and wear and tear: As heating and cooling equipment gets older, it becomes less efficient and more prone to breakdowns.
  8. Improper installation : Improper installation can lead to poor performance and increased energy consumption.

Emergency service refers to the repair work that needs to be done on an HVAC system when it suddenly stops working or malfunctions in a way that affects its performance or safety. Emergency service may be required due to a number of issues, including a breakdown of components, leaks in refrigerant lines, or electrical problems. HVAC emergency service is typically provided on an urgent basis and is designed to quickly restore the system to full functionality to prevent any further damage or safety issues.

On the other hand, maintenance is the proactive, ongoing care and attention given to an HVAC system to keep it running efficiently and effectively. Regular maintenance involves a scheduled inspection and cleaning of the HVAC system to identify and address any potential problems before they become major issues. This includes replacing air filters, checking refrigerant levels, inspecting electrical components, cleaning coils, and ensuring proper system operation.

This depends on the width of the filter and the usage.

  • 1″ and 2″ filters should be changed an average of 1-3 months, depending on your environment.
  • 4″ and 5″ filters need to be changed as often as every 6 -12 months, depending on your environment
  • Electronic air filters have a pre-filter that will need to be vacuumed and cleaned every month
  • Washable filters should be cleaned monthly

The lifespan of an HVAC system depends on factors such as usage, maintenance, and quality of equipment, but a well-maintained system can last up to 15 years or more. With proper maintenance we see the average life at 20-25 years. Trane equipment is designed to last up to 30 years with proper maintenance.

Ductless mini-split systems are heating and cooling systems that don’t require ductwork to distribute air. They are a good option for older homes, room additions, or other spaces where ductwork is not feasible.

A programmable thermostat allows you to set different temperature settings for different times of the day, so you can save energy and money by adjusting the temperature when you’re not home or sleeping.

¬†You can save money on your heating and cooling bills by using a programmable thermostat, sealing air leaks, upgrading insulation, upgrading to a more efficient system, and turning off the system when you’re not home (unless you have a Heat Pump, they need to stay as constant as possible for the highest efficiency).

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