THE SERVICE CLUB OUR THREE STEP PROCESS 1 YOUR PROGRAM Do you want V.I.P. service with FREE Emergency Service or Standard Annual Maintenance? Your Choice. STANDARD $10 A MONTH per piece of equipment SAVE $20 OFF Emergency Service VIP $15 A MONTH per piece of equipment FREE Emergency Service 2 YOUR MONTH(S) Maintenance your furnace in January and your AC in June? No problem, we will find the best month for you. Heating Season OCTOBER-APRIL Cooling Season JUNE-SEPTEMBER 3 HOW TO CONTACT CALL? TEXT? EMAIL? We want to make it easy. CALL TEXT EMAIL THE SERVICE CLUB FAQ Most frequent questions and answers WHEN DO I GET MY FIRST PLANNED MAINTENANCE? You pick the month of the maintenance and then we will contact you to schedule the day and time. IF I HAVE RENTALS, CAN I HAVE THEM ALL ON VIP? We only allow VIP to be used on owner-occupied properties. But, you may have them on the Standard Plan. DO I HAVE TO USE A DEBIT OR CREDIT CARD? Yes, it keeps the program current and easy to track. But, we will always help if there is some special circumstance. CAN I PAY FOR A FAMILY MEMBER? Yes. You will need to let us know the payment dates you wish to pay for. CAN I HAVE MY FURNACE ON STANDARD AND MY AC ON V.I.P.? For linked systems (ex. Furnace & AC) you would need to choose either Standard or V.I.P. WHO IS STORING MY CREDIT CARD INFORMATION? We use Authorize.net to secure all our credit card processing.